Terms & Service
PRICES
All prices are stated incl. VAT in DKK.
PAYMENT
We accept payment with all major credit cards.
The amount will only be charged to your card when the item is shipped.
DELIVERY DENMARK
Parcel shop and home delivery with DAO: 49 DKK
(Please note that some products can only be delivered to a DAO parcel shop. This is stated in the product description, and if the wrong freight type is ordered, it will be changed to DAO parcel shop).
Pickup in Kolding: Free of charge. Packages can be picked up every Wednesday between 15.00-20.00.
Free shipping on all orders over 75 EUR.
CHRISTMAS 2023
DELIVERY DENMARK: Order no later than 20/12 at 10.00 am for delivery before 24/12.
PICKUP IN KOLDING: During Christmas we will be open at our warehouse in Kolding on December 13 and 20, where you have the opportunity to shop and pick up packages. The address is: Gejlhavegård 10, 6000 Kolding.
We exchange Christmas gifts until January 15, 2023.
DELIVERY EUROPE
Contact hello@mellow-mind.eu for price
RETURN
Please note that the transit time in parcel shops may vary depending on which shipping company is used. We ship with GLS and DAO.
If an order has to be sent again/returned to us because it has not been picked up in the parcel shop, it will cost DKK 39 in shipping which is automatically deducted from the return amount.
Products purchased on mellow-mind.dk can be returned within 14 days of receiving your order. Please send an email to hello@mellow-mind.dk, where you write your order number and which item you wish to return.
When using the right of withdrawal, the buyer bears all shipping costs.
Please note that the product must be unused and in original packaging. Care products without packaging such as soap and shampoo bars cannot be returned.
COMPLAINTS
Complaints about an item must be made within 24 hours after the item has been received.
In the event of a complaint, the buyer bears all shipping costs.
RETURNS/COMPLAINTS SHOULD BE SENT TO
Mellow Mind ApS
Gejlhavegård 10
6000 Kolding, Denmark
ATTENTION. Returns and complaints must be sent directly to our address and not to a parcel shop. We do not pick up packages at parcel shops.
PLEASE BE AWARE OF
All products sold on mellow-mind.dk are handmade and may vary in shape, size and color. This is part of the charm and is not considered a complaint.
All prices are stated incl. VAT in DKK.
PAYMENT
We accept payment with all major credit cards.
The amount will only be charged to your card when the item is shipped.
DELIVERY DENMARK
Parcel shop and home delivery with DAO: 49 DKK
(Please note that some products can only be delivered to a DAO parcel shop. This is stated in the product description, and if the wrong freight type is ordered, it will be changed to DAO parcel shop).
Pickup in Kolding: Free of charge. Packages can be picked up every Wednesday between 15.00-20.00.
Free shipping on all orders over 75 EUR.
CHRISTMAS 2023
DELIVERY DENMARK: Order no later than 20/12 at 10.00 am for delivery before 24/12.
PICKUP IN KOLDING: During Christmas we will be open at our warehouse in Kolding on December 13 and 20, where you have the opportunity to shop and pick up packages. The address is: Gejlhavegård 10, 6000 Kolding.
We exchange Christmas gifts until January 15, 2023.
DELIVERY EUROPE
Contact hello@mellow-mind.eu for price
RETURN
Please note that the transit time in parcel shops may vary depending on which shipping company is used. We ship with GLS and DAO.
If an order has to be sent again/returned to us because it has not been picked up in the parcel shop, it will cost DKK 39 in shipping which is automatically deducted from the return amount.
Products purchased on mellow-mind.dk can be returned within 14 days of receiving your order. Please send an email to hello@mellow-mind.dk, where you write your order number and which item you wish to return.
When using the right of withdrawal, the buyer bears all shipping costs.
Please note that the product must be unused and in original packaging. Care products without packaging such as soap and shampoo bars cannot be returned.
COMPLAINTS
Complaints about an item must be made within 24 hours after the item has been received.
In the event of a complaint, the buyer bears all shipping costs.
RETURNS/COMPLAINTS SHOULD BE SENT TO
Mellow Mind ApS
Gejlhavegård 10
6000 Kolding, Denmark
ATTENTION. Returns and complaints must be sent directly to our address and not to a parcel shop. We do not pick up packages at parcel shops.
PLEASE BE AWARE OF
All products sold on mellow-mind.dk are handmade and may vary in shape, size and color. This is part of the charm and is not considered a complaint.